Week #10

I forgot to talk about last weeks assignments and experiences.  I think was one of my favorite weeks in regard to the discussion board we had on the Roxanne case. Originally when I posted, I had stated that I thought North Carolina was the best decision for her because of the growth potential of her business. When I was reading through some of the discussions, I realized that growth is a very loose term and not always the best decision for a company. Roxanne was comfortable where she was in Maine, her company was profitable and she was able to provide jobs for workers who desperately needed jobs. We see the potential in North Carolina and all the sudden the money signs start popping up before we see the risks. By moving to North Carolina she would take on a lot more risks. Her company would not be nearly as profitable as before with the additions in staff and change in business model. She would have to change her product line which doesn’t guarantee success. What the discussion taught me is we can’t think all growth is good. Some companies have tried to grow too fast and lost the values and quality their business once had. Also, there are personal decisions to be factored into each decision. Life is too short to not do what we want to do.
This week for Custom Pillow Covers was on par with our average for the previous weeks. We actually had someone leave us a note saying we should visit x and y complexes because they have friends that live there who would want our service. Word of mouth is powerful and has helped us really build a bond with our customers. Although we only have about 9 truly loyal customers, they love us and are always giving us ideas on ways to grow.